Quality Practice Standard
Mid West Lawyers has been awarded the Quality Practice Standard by the Law Society of Western Australia.
“QPS has been developed to improve the quality and competitiveness of legal practices in Western Australia through the development of better relationships with their clients and improved file management and efficiency.
QPS recognises firms that have developed and adhere to documented internal systems and processes. These systems are designed to improve client satisfaction by clearly establishing and refining internal working procedures and avoiding wastage.
QPS law firms are audited each year to ensure that they comply with the QPS Standard. These standards go beyond the standards as set out by state legislation and regulations. Only firms that meet this higher standard are able to use the `Approved Quality Practice’ logo on their letterheads and promotional material.
QPS firms are able to better serve their clients by:
- Adopting modern quality management principles;
- Focusing on clients’ requirements and client care; and
- Striving for consistency of service for all clients by all at the firm.”
Excerpt from the Law Society of Western Australia web site.